Shipping and Delivery Policy
Thank you for shopping at Navakshetra. We strive to ensure a smooth and delightful shopping experience for our customers. Please read the following shipping and delivery policy to understand our practices and procedures.we try to ship and deliver your orders 3-7 days.
1. **Order Processing:**
– All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment confirmation.delivery within 3 to 7 days depends on your location.
2. **Shipping Locations:**
– We currently offer shipping within chennai. Please ensure to provide accurate shipping details during checkout to avoid delays.
3. **Shipping Methods:**
– We utilize reliable shipping carriers to deliver your orders, ensuring timely and secure delivery.
– Standard Shipping: Estimated delivery within 5 business days.
– Express Shipping: Estimated delivery within 7-10 business days.
4. **Shipping Costs:**
– Shipping costs vary based on the shipping method selected and the destination. The shipping cost will be calculated at checkout.
5. **Order Tracking:**
– Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package’s status using the provided tracking information.
6. **Delivery Timeframe:**
– The estimated delivery time starts from the date of dispatch and varies based on your location and the shipping method chosen during checkout.
7. **Delivery Delays:**
– In rare cases, unforeseen circumstances such as extreme weather, customs issues, or other unforeseen events may cause delays in delivery. We appreciate your understanding and patience during such situations.
8. **Undeliverable Packages:**
– If a package is undeliverable due to incorrect address information provided by the customer, the customer will be responsible for any redelivery costs.
9. **Delivery Confirmation:**
– A signature may be required upon delivery to ensure the safe receipt of your order. If you are unavailable at the time of delivery, the carrier may leave a delivery attempt notice or reschedule the delivery.
10. **Lost or Stolen Packages:**
– If you believe your package is lost or stolen, please contact us immediately. We will work with the carrier to initiate an investigation and resolve the issue promptly.
11. **Shipping Holidays:**
– Shipping and delivery services are not available on weekends or public holidays. Orders placed during these times will be processed on the next business day.
12. **Contact Information:**
– For any inquiries or assistance regarding your order, please contact our Customer Support team at contact@newdayindia.in
We appreciate your business and strive to deliver your navakshetra products to you in a timely and efficient manner. If you have any further questions or concerns regarding our shipping and delivery policy, feel free to reach out to us. Happy shopping!